Istanbul— Dataroid, an AI-powered digital analytics and customer engagement platform, has completed a US $6.6 M Pre-Seri ...

To effectively track customer retention and ensure growth, customer experience (CX) leaders must have a clear view of customer retention as a basic statistic, as well as lifetime value (LTV). By ...

As customer expectations continue to rise and the traditional reactive models of customer service are increasingly proving to be inadequate, the quest for excellence in customer support today has led ...

Customer journey analytics software aims to help businesseses understand, optimize and personalize every step of the customer experience. By aggregating and analyzing data from touchpoints across both ...

The ability to make informed decisions quickly is a competitive advantage for businesses, and being able to analyze data can give companies an upper hand. As businesses strive to optimize marketing ...

Overview: Practical projects show how data supports real decisions across industries and services.Analytics skills grow ...

DUBLIN--(BUSINESS WIRE)--The "Growth Opportunities in Global Customer Relationship Management, 2024" report has been added to ResearchAndMarkets.com's offering. To deliver excellent customer ...

LONDON--(BUSINESS WIRE)--Quantzig, a global data analytics and advisory firm that delivers actionable analytics solutions to resolve complex business problems, has announced the completion of its ...

Enterprises want more value from their data, but research from Salesforce shows how silos, gaps in strategy and low data ...

Key data and analytics trends in 2026 include decision intelligence, real-time analytics, semantic layers, platform ...

In fast-casual dining, the use of data analytics extends beyond just tracking trends—it’s about integrating technology into everyday operations to make informed decisions that impact both efficiency ...