DENVER--(BUSINESS WIRE)--SSC.AI, a leader in conversational AI and live chat solutions, is making waves in the business world by merging advanced artificial intelligence with human expertise to create ...
REDWOOD CITY, Calif.--(BUSINESS WIRE)--Celigo, the leading integration platform as a service (iPaaS) for business and IT users, today announced that it has been recognized as a Visionary in the ...
Embedding Glia’s digital-first technology into Insurity’s suite of insurance solutions enables insurers to modernize customer interactions, drive higher satisfaction, and optimize core operational ...
"Artificial Intelligence is not just the future. It is the present that's shaping the future. Our focus should not be to fear it but to learn how to steer it," remarks Madhavi Putta, the visionary IT ...
HubSpot, which sells marketing and sales software, and TikTok have announced a new partnership aimed at improving community-based customer acquisition for B2B brands. This collaboration marks the ...
We’ve all been there. You’re next in line to check out when the cash register goes down, or you’re on the phone with customer service only to have the agent tell you their computer is slow. Most ...
Celigo is the Only Vendor Named as a 2025 Gartner® Peer Insights™ Customers’ Choice for Integration Platform as a Service (iPaaS) Celigo today announced its recognition as the only Customers’ Choice ...
Over the past couple of months, Verizon Communications Inc. VZ has been deploying innovative, human-assisted GenAI applications that streamline processes and ensure positive customer engagements.
Unified Engagement from Zoom CX and ServiceNow integrates voice, video, and digital channels directly within the ServiceNow AI Platform for a simpler agent experience and more personalized customer ...
Dealership management software provider Reynolds and Reynolds and on-demand vehicle delivery service Draiver have joined in a strategic partnership to launch a new way for dealerships to request rides ...
In the tech world, the concept of an integration marketplace is gaining traction. SaaS companies are increasingly recognizing that their success hinges not solely on the standalone utility of their ...
In the digital world, companies often have data stored across multiple platforms and systems. They must then be able to successfully integrate and analyze this data if they want to make informed ...
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