ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker detailed ...

Using a CDP to supplement lifecycle journey orchestration, marketers will be able to leverage data to respond to their customers in real-time. 2020 saw a global pandemic which forced many companies to ...

@2024 - All Right Reserved.

Syracuse, New York, February 1, 2024 – Impel, the global leader in AI-powered customer lifecycle management for the automotive industry, announced today that Impel’s advanced generative conversational ...

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the world’s #1 AI CRM, today announced agentic lifecycle management tools to automate Agentforce testing, prototype agents in secure Sandbox ...

Editor's Note: This article was updated on July 12, 2024 to include new data and information. Customer relationship management (CRM) platforms have been around since the '90s. Back then they were ...

In the previous blog, we saw how financial institutions can initiate a streamlined CDD-led customer onboarding experience. Let us now look at what does it take to manage what lies ahead. By thinking ...

Everyone agrees that the signal-to-noise ratio in today’s digital marketing space is a serious concern. Consumers are bombarded with emails, ads, and promotions at a rate that once would have been ...

HOUSTON--(BUSINESS WIRE)--The COVID-19 pandemic greatly accelerated the adoption of contract lifecycle management (CLM) solutions inside corporate legal departments struggling to maintain operations ...