SAN FRANCISCO (KGO) -- Whether you're locked out of your Facebook account or trying to rebook a flight, your instinct might be to call customer to fix your problem -- but as experts warn, the person ...

Emily Long is a freelance writer based in Salt Lake City. After graduating from Duke University, she spent several years reporting on the federal workforce for Government Executive, a publication of ...

Cash App’s parent company is paying nine figures to settle a fight with federal regulators, in part thanks to an allegedly useless customer service phone number. On Thursday, the Consumer Financial ...

MINNEAPOLIS--(BUSINESS WIRE)--Today, Sleep Number Corporation (Nasdaq: SNBR), a wellness technology leader, announced it earned a spot in the 2024 Forbes Best Customer Service List. Sleep Number was ...