Indisputably (although many continue to dispute it), customer service and the customer experience have been improving steadily year after year, by any objective measure. Including in such areas as: • ...

As we celebrate Customer Service Week, it’s essential to highlight what truly fuels successful customer relations—trust, consistency, and quality. At the Kenya Bureau of Standards (KEBS), we believe ...

In a world where mental health is gaining the attention it deserves, my responsibility as a leading clinician goes beyond therapeutic practices. It extends to providing a customer experience that ...

The UK recently introduced some new legislation that has implications for customer service. Specifically, an amendment was included in the new Police, Crime, Sentencing and Courts Act 2022 that aims ...

Charter UK, a provider of enterprise complaint and feedback management software, today releases new research showing that customer service standards have improved over the last five years. The ...

Financial Affairs provides sound financial management and services, assuring proper stewardship of UTSA resources. As we mirror the university’s core values, we partner with our customers to offer ...

SAN JOSE, Calif.--(BUSINESS WIRE)--Forescout Technologies, Inc., a global cybersecurity leader, has achieved certification under the prestigious Service Capability & Performance (SCP) Standards. This ...

Members of the U.S. Pacific Air Force (PACAF) Network Operations and Security Center (NOSC) provide operational availability, enterprise management and information assurance to bases across the ...

This year if we want to see a generation of Tanzanian professionals who lead globally, serve excellently, and innovate boldly, let’s build the scaffolding that gets them there.

The luxury transport provider saw a 15% reduction in insurance premiums after just three months with Samsara’s Connected Operations® Platform. This, combined with improved safety records, has enabled ...