WICHITA, Kan.--(BUSINESS WIRE)--Textron Aviation today announced the grand opening of the company’s largest parts distribution facility at its headquarters in Wichita, Kansas. With the addition of 180 ...

Kase reports that in 2026, retailers will prioritize flexible distribution networks over single large warehouses, emphasizing ...

To chart the best course to success in 2024, businesses must be savvy to the evolving landscapes that influence how we define excellent customer service. These include both established and emerging ...

Evidence of American's new emphasis on customer offerings manifested in February, when the airline created a standalone customer-experience organization. Photo Credit: American Airlines With a slew of ...

GEMCO Medical will open a new distribution center in Salt Lake City this summer to expand capacity, accelerate delivery times and enhance service levels for customers across the Western United States ...

Emotional intelligence, or EQ, as it is often referred to, is your most critical element (yet likely your most overlooked) when delivering truly competitive customer service in your industry. I cannot ...

Meanwhile, DDG was launched in late 2024 by HCI Equity Partners upon its acquisition of Chicago Parts & Sound and is led by ...

PPL Electric Utilities is planning investments to build and maintain a resilient electric grid dealing with severe weather, preventing outages and improving service to customers and to fund the ...