However, like other fractional roles, hiring a fractional customer success leader can bring scale, and expertise to help build your future full-time team. For early companies, fractional customer ...

Elias Torres has achieved a lot for somebody who immigrated to the U.S. from Nicaragua at 17 without knowing any English. He served as a VP of engineering at HubSpot before co-founding Drift, a ...

Customer success managers, who once functioned as reactive troubleshooters and retention experts, have transformed into proactive partners situated at the intersection of product, sales and ...

‘This is about moving MSPs from service providers to strategic growth partners,’ says ScalePad CEO Chris Day. ‘The MSP space is evolving and clients want strategy, not just support. Lifecycle Manager ...

CRN reviewed dozens of LinkedIn posts from recently laid off Red Hat employees. Here’s what they have to say about being part of the nearly 800 Red Hatters being let go. Red Hat is laying off nearly ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Toni Pisano Let’s face it ...

Forbes contributors publish independent expert analyses and insights. Renae Gregoire covers content marketing and great content experiences. Have you ever tried to pick your way through a poorly ...

How much does a Customer Success Manager make in Atlanta, GA? The average salary for a Customer Success Manager is $115,377 per year nationwide. Ladders estimates are based on our calculations Find ...

NEW YORK —Media technology and service provider Dalet has named Gwen Braygeen as executive vice president and chief customer ...

Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. Within the last five years, Google searches for "remote ...

Chorus Intelligence, a leading provider of investigative and intelligence software for law enforcement and public safety ...

When reviewing job growth and salary information, it’s important to remember that actual numbers can vary due to many different factors—like years of experience in the role, industry of employment, ...