Many brands miss their business goals, not because they have a poor product or their marketing strategy is weak. They miss their goals because they don’t prioritize customer service. And the main ...

LAS VEGAS--(BUSINESS WIRE)--Tachyum™ today announced that it has launched enhancements to its online Customer & Partner Portal with the addition of a ticketing system for users performing testing and ...

New help desk software combines automation, a built-in knowledge base, and AI-driven ticket management to streamline email-based customer service. SyncriTix is redefining customer support by combining ...

Call center representatives use CRM software specifically designed for contact or help centers. These platforms host all customer information, including contact information, interaction history, ...