I think two of the many simple pleasures in life are receiving an unexpected letter and getting an email saying your package has shipped. The website with the tracking status of my package immediately ...

You ordered something online. It shipped. Or… did it? The tracking page says things like “Departed Facility” or “Shipment in Transit,” but there’s no real location. No estimated delivery time. No sign ...

Emily Long is a freelance writer based in Salt Lake City. After graduating from Duke University, she spent several years reporting on the federal workforce for Government Executive, a publication of ...