Hospitals, airlines, retail, newspapers—every industry has been affected by the myriad advancements in technology in recent years. Developments like artificial intelligence and promising applications ...

Design Thinking is one of the cornerstones of the As a Service economy. How is it going for the business process service providers? If you've not been introduced to Design Thinking then you're not ...

You have /5 articles left. Sign up for a free account or log in. I’m glad you mentioned the idea of designing one’s career, because that’s precisely the focus ...

While new trends consistently emerge in higher education, rarely is a movement as widely talked about as design thinking. Stanford University’s d.school, founded in 2005, is a well-known leader in the ...

Commentary Creating New Solutions to Old Challenges: Design Thinking in the Law Innovation is a buzzword that many in the legal industry use as a way to describe their approach to solving legal ...

It won’t surprise anyone who read this blog that I am not an admirer of the Design Thinking phenomenon. I will call myself a skeptic observer. However I am not directly oppose to it. If you wonder how ...

Building a customer-centric future is more important now than ever. Agile CX designs that can keep up with changing customer preferences are essential. The race to customer experience (CX) excellence ...

Design thinking methodology -- Phase 1 : definition -- Phase 2 : research -- Phase 3 : interpretation -- Phase 4 : idea generation -- Phase 5 : prototyping -- Phase 6 : evaluation -- Design thinking ...

Design thinking is, at its core, a process of empathizing with the user. The methodology has been successfully used in many industries to drive human-centred innovation, resulting in the creation of ...

Claudia Kotchka, during her time at P&G said that getting people to try the methodology was crucial: “We would take 10 people from a business unit, all disciplines, and put them on a wicked problem.