In the grand scheme of potential privacy concerns, email privacy is perhaps the most personal. Getting unwanted messages in your inbox can feel like a major breach of trust, and knowing senders can ...

Email senders can quantify the emotional tone of their customer and team communications with a new offering from SaaS provider EmailAnalytics. The goal is to give businesses a “new metric that ...

Co-Founder and CEO of Edison Software, a company making consumer email and data-driven research more private and intelligent with AI. In 2019, Mike Davidson, the former VP of Design at Twitter, ...

Once you understand what email tracking pixels do, you'll want to block them—just like me. These silent trackers report your online activities to the sender, letting them know exactly when and how you ...

Did you know that your boss might be tracking when you open and read her emails? Or that anyone who operates a mailing list can see when you open their emails, thanks to read receipts? But did you ...

You write an email. No reply. You send another email. No reply. You’re halfway through a third email and you stop. What happened to the first two? Junk folder? Was the messages just ignored? In the ...