Before the dot-com bubble burst, new entrants into the work force looked down their pierced noses at entry-level positions such as the help desk. Now that things have returned to normal, those ...

Is there a site(s) I could review that goes over general methods for dealing with customers/solving their problems? Things like do's and do-not's in regards to interactions, questions to ask, steps to ...

DataField Technology Services has announced the expansion of its staffing division to include dedicated help desk staffing services, broadening the company’s workforce solutions to support ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. InvGate Service Desk is a feature-rich, ITSM-level help ...

A TikToker by the name of Katie (@youngmoneydickmoney69) racked up over 90,000 views on a video where she claims that finding an entry-level desk job is extremely difficult without a college degree.

As job markets grow increasingly competitive, more people seek roles that offer work-life balance and maximum flexibility. Whether you have limited professional experience in your target industry, ...

When Bill Corley sought to hire an entry-level help desk worker four years ago, he received 500 responses from highly qualified candidates within two days of posting an ad on Monster.com. When he ...

A high-level description of services provided by the Technology Help Desk. The responsibilities of the Technology Help Desk When and how to contact the Technology Help Desk. The incident/case process ...

InvGate Service Desk is a feature-rich, ITSM-level help desk solution that offers top-notch workflow capabilities and easily customizable SLA rules. InvGate Service Desk is a help desk tool that ...