LONDON--(BUSINESS WIRE)--Forsta, an industry-leading global provider of market research, customer experience (CX), and employee experience (EX) technology, today announced the achievement of Leader ...

BOSTON & LAUSANNE, Switzerland--(BUSINESS WIRE)--Nexthink, the leader in Digital Employee Experience (DEX) management software, has announced the results from its new State of The DEX Industry Report.

The transition from traditional content management systems (CMS) to digital experience platforms (DXP) and the adoption of headless architecture mark a new era of content delivery and customer ...

Rising demand for personalized interactions, enhanced customer satisfaction, and data-driven insights drive the Customer Experience Management software market ...

DEX software can help companies improve the technology their workers use every day, which in turn helps with employee retention. As organizations navigate the changes that have come to characterize ...

Johanna Leggatt is the Lead Editor for Forbes Advisor, Australia. She has more than 20 years' experience as a print and digital journalist, including with Australian Associated Press (AAP) and The Sun ...