We hate to break the news to you: Facebook does not staff a team of customer service representatives working the phone lines to help you with a likely niche and nuanced problem. Not being able to ...

Anurag's interest in technology was sparked around 15 years ago when he first tried a Nokia smartphone, one of those Windows-powered devices. Having only used feature phones up until then, he was ...

Meta is launching a new centralized support hub for Facebook and Instagram users, the company announced on Thursday, adding that its prior support options haven’t “always met expectations.” Within the ...

ST. LOUIS — On Dec. 4, Meta announced a new support hub for those with Facebook and Instagram accounts. The company said they will accomplish this with AI, and they will have "smarter, adaptive ...

Over a billion people use Facebook, which means a lot of bad actors are also on the platform trying to exploit users. They use fake accounts, bots, and other tactics to target people, which has led ...

Are you unable to log in to Facebook on your computer or phone? Some Facebook users have reported experiencing trouble while signing into their Facebook accounts. While the primary cause of login ...

The new hub also introduces a new AI-powered support assistant to help with protections on your Meta account. The brand says the tool will work “whether you need to recover your account, update ...

A new support hub for Facebook and Instagram is beginning to appear bringing improvements to Meta's security tools across both apps. In the company’s announcement, Meta says its previous support tools ...