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If your love for a song has caused you to drop the infamous “heart eyes” emoji in a text or social media post, Apple’s latest addition to Facebook Messenger may be the technical innovation you’ve been ...

In the latest event in the Obama administration’s full-scale embrace of social media, the White House announced on Wednesday that the public can now send President Barack Obama a message via Facebook ...

There is a lot of hype surrounding chatbots, and they are quickly becoming a standard part of any digital marketing strategy. Chatbots bots are very versatile services, and when setup correctly, can ...

The White House announced today that President Obama will use a Facebook Messenger bot to receive correspondence from citizens. People who send messages to the White House Facebook page will now speak ...

A mix of editorial is being run through it, from video explainers to graphics as well as links through to stories on the BBC website. It has been designed to both keep people within the bot as well as ...

On Tuesday the Washington Post entered the fray with its own messenger bot — a bot that focuses, for now, on top stories, election news and (soon) Olympics alerts. What’s unclear, though, as The Verge ...

The Facebook bot has been developed by OgilvyOne, with the process being led by experience planning partner, James Whatley and can be added to a Facebook Messenger profile simply by searching for The ...

Facebook has made bots more discoverable by piggybacking on existing user's journeys on Facebook pages. To make your chatbot more discoverable, Facebook has designed a number of tools you should use.

InterContinental Hotels Group will begin communicating with its guests through Facebook Messenger. The company has developed a bot, or virtual assistant, for Facebook Messenger. Bots are software ...