It's the AI equivalent of a double text. Business Insider has learned Meta is training customizable chatbots to be more proactive and message users unprompted to follow up on past conversations. It ...

You've had a great call. Everyone's on board. Then you send the follow-up email, and you're met with silence. You follow up again and more silence. We've all ...

Zillow-owned CRM platform Follow Up Boss has notified API partners that beginning on May 7 call recordings and the contents of text messages will no longer be available via API. Follow Up Boss ...

Dear Eric: We’ve had some improvements done on our home lately, and for each job I would get quotes from two different contractors for comparison. There would be the typical friendly back-and-forth ...

Nitin Gupta, founder of QRCodeChimp. He's a technology leader with over two decades of technology development and management experience. Five years ago, I walked out of a client meeting feeling ...

Hosting an open house is exciting, but the real opportunity comes after the last guest leaves. A well-timed open house follow-up email is often what turns a quick conversation at the door into a real ...