Customers who need flight information or want to make changes to travel plans can no longer call Frontier Airlines and speak to an agent, the company confirmed to CNN Saturday. Starting last week, the ...
ROCHESTER, N.Y. – A Frontier customer says that when he switched to fiber-optic internet and Voice over Internet Protocol (VoIP) phone service, he never received everything the company promised. The ...
Kirby criticized no-frills carriers like Spirit for prioritizing cheap costs over customer service. He poked fun at one ULCC for charging $99 for a carry-on and then giving the agent a commission. The ...
A mild-mannered man named Joe has been a Frontier phone customer for 40 years. When Frontier offered him a great deal to upgrade to their new fiber-optic internet with Voice over Internet phone ...
Frontier Airlines announced a major streamlining of its fare offerings on Friday, as well as other customer-friendly changes that it said are meant to improve the experience of purchasing tickets and ...
Sue Loughlin, The Tribune-Star, Terre Haute, Ind. Sep. 8—Terre Haute resident Don Dodson has been without Frontier Communications telephone and internet service since Aug. 16 and he has no idea when ...