A research team from Cornell Tech is addressing the lack of technical support for various end-user hardware options, using a tool they developed that renders 3D models via a mobile device. The tool, ...

If you’ve built a few PCs, you know how frustrating troubleshooting can be. Finding a faulty component inside the cramped confines of a case can be painful — whether its literal when sharp edges draw ...

For any problem with your Mac, you can at least help isolate or even fix it by performing several checks and troubleshooting actions. Topher, an avid Mac user for the past 15 years, has been a ...

Hardware troubleshooting can be difficult, but a methodical approach can do wonders. Here's how it's done at one of the world's largest IT services companies. Troubleshooting hardware and software ...

Why phone restarts randomly is a common frustration for users, often caused by thermal stress where processors exceed 90°C, triggering automatic shutdowns to protect internal components. Random reboot ...

ITHACA, N.Y. – A team of researchers from Cornell Tech has developed a new tool designed to revolutionize hardware troubleshooting, with the help of 3D phone scans. SplatOverflow – inspired by ...

Troubleshooting hardware and software issues for one of the world's largest IT firms can be a daunting challenge. With thousands of installations of HP equipment deployed throughout the world, there ...