Every day, CBS13's Call Kurtis consumer investigative team works hard to solve your consumer problems. We are the only Sacramento television station with an entire team devoted to you and your ...

When most people think of AI in call centers, they are likely to think of digital phone trees — automated menu systems that guide callers through a variety of messages and prompts to direct their call ...

There’s nothing worse than when your pets go missing. Not knowing where they are can feel devastating. After all, they are family members, and we’d do anything to find them. Unfortunately, one cat mom ...

HOME BASE DURING OUR ANNUAL HELPING VETERANS HEAL TELETHON. WALLY, TESSIE, OUR VOLUNTEERS, AND THE GREAT SUSAN WARWICK THE ENTIRE CHANNEL 5 TEAM WERE SO THANKFUL FOR YOUR GENEROUS DONATIONS. GET OVER ...