I’ve been stuck in snowstorms before, but being in a hotel is a different story,” said an employee at the hotel ...

On a September weekend in 2025, travelers stepping into three Manhattan hotels—the Herald, Hotel 27, and Hotel 46—found themselves stranded outside locked doors. Their prepaid bookings had vanished, ...

After a Lufthansa delay, a traveler receives a new itinerary that includes a flight on its partner, Air Canada. Air Canada denies boarding, claiming the reissued ...