Amazon's $2.5 billion Prime settlement with the FTC has moved into a crucial second phase, and millions of customers are now ...

When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

Of the $2.5 billion settlement, $1 billion is earmarked as an FTC fine. The remaining $1.5 billion is being divided among ...

The claims process for eligible Amazon Prime customers who didn’t get an automatic refund late last year has begun in 2026.

In January 2026, Amazon began sending claim notices by mail or email to eligible Prime customers who did not receive an ...