Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Visualizing popular SaaS pricing models and key factors to help businesses choose the ideal subscription for sustainable growth and customer satisfaction. Pixabay, Pexels Software as a service ...

Software quality is what makes or breaks a business. High street banks rapidly lost ground to fintechs when better apps arose, and only now have banks pivoted in treating software as seriously as it ...

Stoyan Mitov is the CEO of Dreamix, a custom software development company helping tech leaders increase capacity without giving up quality. Nearly every software development company now claims to be ...