We've all been there — whether it's a grandparent struggling with a new device or a parent confused by software updates. It’s frustrating when you want to help but can’t be there in person. While ...

The Black Screen of Death is incredibly annoying, but often easily diagnosed. The most common culprits are outdated software or faulty drivers. With a few quick fixes and basic maintenance, you can ...

With MacOS, there's something called the DFU Firmware Revive/Restore, which is a deep recovery process for unresponsive Macs. To run a DFU Revive/Restore, you have to have another Mac to update or ...

The mouse is one of the most essential hardware components of a computer. Without it, navigating most standard visual interfaces can be quite a hassle. Like any computer hardware, however, a mouse can ...

Laptops forever changed where and how we work, and as great as they are at giving us that freedom, it’s still incredibly useful to plug into a larger monitor (or two) when at my desk. As I get older ...

Trisha Jandoc was an associate writer at CNET covering broadband and everything related to home internet. She graduated from St. John's University with a bachelor's degree in journalism and a focus on ...