“To subdue the enemy without fighting is the highest skill.” — Gichin Funakoshi, father of modern Karate “The Chinese call it Chi; the Japanese, Ki; the Indians Prana – it is the life force, and it is ...
On a recent Thursday evening, I tried out a new San Francisco restaurant serving California cuisine. A diner at a nearby table was not happy. I overheard him complaining all night -- the lights were ...
Whether they're colleagues, clients, or customers, you’re sure to encounter difficult people at work. It might be someone who hinders productivity, rubs you the wrong way, makes you upset, or is ...
We have all met people who are so prickly and difficult that no one wants to handle them. But it has taken these contentious times to make this a common occurrence. Divisiveness makes normal ...
Most of us will work for a really bad boss at some point in our lives, perhaps more than one. Research by the Harris Poll bears this out, showing that more than 70 percent of workers have had at least ...
At some point, almost everyone will have to work with a difficult person. Maybe it’s someone who isn’t meeting their deadlines, isn’t living up to their responsibilities, or has an abrasive ...
Executive coach and author Nick Robinson illuminates the challenging traits of work colleagues and shares strategies from his book — The 9 Types of Difficult People: How to Spot Them and Quickly ...
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6 emotions that come up in difficult conversations—and how to handle them professionally
Difficult conversations are something we tend to avoid at all costs. Whether it’s about underperformance, conflict, a personal issue, or an unsuccessful job application, entering any difficult ...
Working with senior executives taught me that leaders who advance their careers don't avoid tough conversations that make everyone else uncomfortable. Instead, they've figured out how to turn those ...
I have been working in campus law enforcement for over 40 years; 35 of them as a supervisor or director. When it comes to addressing personnel issues, I have a lot of experience. Managing people is, ...
Claudio Abilio had hoped to move on after ending a relationship she described as toxic and emotionally abusive. But continued interactions — for various reasons — became fraught with tension and drama ...
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