Invisible work includes all the things employees do like answering email, attending meetings, and solving problems that are not necessarily in job descriptions or measured in any way. These things ...

Here’s how to enable your team to solve problems on their own so you can focus on strategic planning and growth. Your role as a leader is not to be the one who solves all the problems that arise in ...

Imagine that your focused mind is like your right hand, and your unfocused mind is like your left. You'll get more done by using both. And it lightens cognitive load. Using only focused effort is like ...

Many leaders default to quick fixes — but some problems can’t be solved, only led. Here’s how to spot the difference and stop wasting time, energy and trust. Not all problems need quick fixes — some ...

We meet a solutions architect who tells us that his defining characteristic is curiosity, and that for him success is in solving problems with technology, for people. In a recent episode of the First ...