Internet Protocol telephony remains one of the hottest topics in technology and business circles today. Its reach is broad, impacting businesses of all types and sizes--small and large, domestic and ...

Telrex, the developer of CallRex IP call recording and monitoring software for businesses using IP PBXs or hosted VoIP services, has announced support for the Cisco Smart Business Communications ...

There’s nothing glamorous about call accounting software, according to Michael Shevelev, CEO of Florham Park, NJ-based Trisys, Inc., for whom its call accounting solution, Tapit EX, has been a cash ...

One of the many cool things about IP-based soft phone technologies like Skype is that they make it easy to record phone calls to an MP3 or WAV file on your computer. It’s a useful capability. How many ...

With IP telephony just starting to gain a foothold in many organizations, it’s not surprising that research firm McGee-Smith Analytics in Pittstown, N.J., estimates that just 1% of the 80,000 call ...

Dr. Chris Hillman, Global AI Lead at Teradata, joins eSpeaks to explore why open data ecosystems are becoming essential for enterprise AI success. In this episode, he breaks down how openness — in ...