Spiceworks Cloud Help Desk provides simple and affordable tools for managing internal IT in small businesses, but its feature ...

SEATTLE--(BUSINESS WIRE)--SkyKick (www.skykick.com), a global provider of cloud automation and management software for information technology services providers (ITSPs), today announced major upgrades ...

What is IT management software? IT management software is software that helps companies manage all aspects of an IT infrastructure. This broad category includes all the software that controls and ...

Modern help desk software has to fulfill many requirements nowadays. It must simultaneously satisfy the needs of the customers, the support agents and the company. Customers should feel comfortable ...

Help desk vendors Remedy and Peregrine this week will separately introduce products designed to better align business processes with IT assets and service management, which users say helps to resolve ...

The assessment of the IT Help Desk Software market has been done in this recently published report. The growth track record has been maintained with the potential to set the global market at a certain ...

As businesses develop their IT budgets for 2023, with the specter of an economic slowdown looming, artificial intelligence (AI)-related projects will figure prominently in the discretionary spending ...

65% of IT help desk teams dealing with excessive stress, burnout Your email has been sent A new report from Splashtop shows that IT support is under a great deal of pressure when it comes to working ...

Earlier this month, UniPress Software Inc. rolled out FootPrints 6.0, a new version of its Web-based help desk software. The company believes that some of the features of its software package might ...