DUBLIN--(BUSINESS WIRE)--The "ITIL® Intermediate Service Transition Training" training has been added to ResearchAndMarkets.com's offering. As one of the modules in the ITIL Intermediate Lifecycle ...
ITIL is a framework of best practices for delivering IT services. Of all the concepts in IT, ITIL may be the most misunderstood. Here’s a look at what the IT Infrastructure Library is, why you might ...
Agile service management means applying the agile mindset to IT service management, a concept that is as simple as that. Take into account, though, that this is not something that has often been done ...