Microsoft is bringing Viva Engage communities directly into Teams, unifying company-wide communication, engagement, and ...

SAN FRANCISCO--(BUSINESS WIRE)--Clerk Chat, the next-generation customer experience platform, today announced a groundbreaking launch with Google, Verizon, T-Mobile and AT&T to deliver the interactive ...

OpenAI and Instacart are launching a grocery shopping experience inside of ChatGPT, allowing customers to brainstorm meal ideas, make a grocery list, and check out, all without leaving the chat ...

AI and the CXO are reshaping customer experience as leaders build adaptive systems that respond in real time to customer needs and expectations.

Zoho’s Arattai isn’t just another chat app—it’s a versatile tool that can double as your note-taker, to-do list, personal storage, file-sharing hub, mini meeting app, and clutter-free messenger. With ...