In a world of nonstop busyness, instant messaging is easier, faster and simpler than other types of communication. Now that it’s shown its worth, companies are rushing to make a good thing even better ...

"I think Mark is doing the right thing by going into rehab," Tim Gordon, vice president of an online concierge service, typed quickly to a friend. Sitting at his office computer, Gordon was ...

Video calls. Instant messaging. Voice calls. E-mails. Social media. Smartphones. Tablets. Laptops. Desktops. More digital devices equals less time to concentrate and to think. The negative effects of ...

Though e-mail has been the main method of communication for just a few decades, employees are looking to other forms of communication for collaborating with their colleagues. Before the mid-1990s, ...

Mobile devices are everywhere, and most healthcare organizations are following the trend and adopting mobile devices at the point of care. In particular, clinicians at hospitals and healthcare ...

We’ve all heard it before: “Remote work is the new normal.” Virtual meetings have become common place across the business landscape and an increasing number of employees are opting for pajamas over ...

Even though more knowledge companies are pushing for a full-time return to the office for their staff, collaboration challenges are becoming a major focus, with leaders struggling with collaboration ...

Consider this scenario: You have your whole staff assembled for a planning meeting. People have their laptops and Blackberries to take notes and respond to urgent e-mails. Two employees in the back of ...

New technology that protects networks from instant messaging related infection is just like the pioneer days of Internet filters-the originally stated focus is to keep employees from wasting time ...

Instant messaging (IM) -- whether companies view it as a worker productivity booster or a security threat -- is a popular communication application that many workers use, with or without permission, ...

Before instant messaging, communication took time, patience, and a lot more effort. Messages were written by hand, calls were missed, and entire conversations depended on being in the right place at ...