CMS Wire

How Does Real-Time Interaction Management Impact Customer Journey Orchestration?

Real-time interaction management (RTIM) is reshaping the way brands think of customer journey orchestration. RTIM makes a previously unheard of level of real-time personalization possible. With RTIM, ...

Silverback AI Chatbot Announces Continued Development of AI Assistant Feature to Support Structured Digital Interaction

New York, New York - January 27, 2026 - PRESSADVANTAGE - Silverback AI Chatbot has announced continued development of ...
Searchenginejournal.com

Interaction To Next Paint: 9 Content Management Systems Ranked

Interaction to Next Paint (INP) is a meaningful Core Web Vitals metric because it represents how quickly a web page responds to user input. It is so important that the HTTPArchive has a comparison of ...
Business Wire

Smart Communications Recognized as a ‘Leader’ in Aspire’s First Interaction Experience Management Leaderboard

NEW YORK--(BUSINESS WIRE)--Smart Communications™ announced today that it has been named a ‘Leader’ in the first-ever Aspire Leaderboard for Interaction Experience Management (IXM). The launch of ...
Business Wire

Macquarie Capital Expands Software Advisory Coverage to Customer Interaction Management, Names Christopher Hieb Managing Director

NEW YORK--(BUSINESS WIRE)--Macquarie Capital, the corporate advisory, capital markets and principal investing arm of Macquarie Group, today announced that it has appointed Christopher Hieb Managing ...
Morningstar

Precisely Named a Leader in the Inaugural Aspire Leaderboard for Interaction Experience Management

BURLINGTON, Mass. , Oct. 30, 2024 /PRNewswire/ -- Precisely, the global leader in data integrity, today announced it has been named a Leader in the first-ever Aspire Leaderboard for Interaction ...
techtimes

Manage Digital Workflows and Maintain a Superior Client Interaction Experience with Moxo’s OneStop Client Hub

Digital workflows have shown to be extremely useful in streamlining and automating repetitive corporate operations, reducing mistakes, and bolstering overall productivity. Reports from Yahoo show that ...
Destination CRM

Beyond the Obvious: The New Era of Interaction Management

destinationCRM.com is dedicated to providing Customer Relationship Management product and service information in a timely manner to connect decision makers and CRM industry providers now and into the ...
Seeking Alpha

Pega Named a Leader in Real-Time Interaction Management Software by Independent Research Firm

Pega Customer Decision Hub and Pega Customer Engagement Blueprint earned top scores in 'Current Offering' and 'Strategy' categories The report explains, “Pega’s Customer Decision Hub (CDH) is a ...
MarketWatch

SAS named a Leader in Real-Time Interaction Management, says independent research firm evaluation

The MarketWatch News Department was not involved in the creation of this content. SAS recognized for providing an analytical powerhouse for enterprises looking to underpin customer decision-making and ...
Forbes

The 5 Ways Company Event Management Can Create New Growth

Should we meet up in person, or just have an online event? According to American Express, 87% of 2023 meetings are expected to have an in-person component, an increase of 6% over 2022. Employee ...