Why advanced technology accelerates dysfunction when decision rights, workflows, and culture aren’t built to execute.

At Presbyterian Healthcare Services, CIO Julie Bonello is leading her IT team to embrace a new operating model that supports the Albuquerque, N.M.-based health system’s refined digital optimization ...

Jennifer Hartsock, Chief Information and Digital Officer of Cargill, leads technology at a company that operates on a massive global scale with more than 150,000 employees across 70 countries and ...

Generative AI, agentic AI, and other emerging technologies are morphing companies and driving businesses to rethink organizational structures and traditional roles. Also: Adobe brings four ...

While IT is an easy target when tech plans go south, the real culprit may be organizations that fail to provide the direction ...

The commercial systems that fueled B2B growth over the past two decades are no longer fit for purpose. While executives continue to invest in AI pilots and sales enablement tools, the underlying go-to ...

When undergoing an IT operating model transformation, focus on three key areas to ensure success: process, governance and culture. Gartner's Lily Mok explains why your organization must redesign ...

This blog explores the strategic importance of Target Operating Models (TOMs) in regulatory compliance and transformational change. Many people are aware that financial institutions are currently ...

Rio Tinto’s journey towards operating an IT platform model was detailed by Remona Murugan, the company’s head of technology platforms, during a fireside chat at the recent Gartner IT Infrastructure, ...