At Presbyterian Healthcare Services, CIO Julie Bonello is leading her IT team to embrace a new operating model that supports the Albuquerque, N.M.-based health system’s refined digital optimization ...

Why static context don’t scale autonomy - durable agents require a living system that retains precedent, adapts as the business changes, and operates reliably.

Across industries, executives are pouring unprecedented capital into data platforms, analytics, and artificial intelligence. The promise is compelling. Better insight. Faster decisions. Measurable ...

Your engineering team ships weekly, but somehow pricing changes still take months. That gap stems from structural issues, and it reflects how most software companies were built: to monetize access, ...

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When undergoing an IT operating model transformation, focus on three key areas to ensure success: process, governance and culture. Gartner's Lily Mok explains why your organization must redesign ...

This blog explores the strategic importance of Target Operating Models (TOMs) in regulatory compliance and transformational change. Many people are aware that financial institutions are currently ...