Rajiv Shesh is the Chief Revenue Officer at HCLSoftware where he leads revenue growth & customer advocacy for Products & Platforms division. What’s really powering AI? High-quality data—foundational ...

Sirjad Parakkat is the VP of Engineering for Ivanti, leading the IT Service Management, Lines of Business and Platinum Engineering Group. Too much of a good thing? That’s what it feels like when ...

As today’s marketplace becomes increasingly complex and competitive, businesses are continually seeking strategies to maintain a competitive edge. One such strategy is the adoption of knowledge ...

Companies are sitting on a wealth of valuable data that could be used to share relevant information with employees to improve the customer experience. However, this data can often be buried in ...

On the eve of Knowledge 2024, ServiceNow Chief Commercial Officer Paul Smith says the generative AI market is at a tipping point, where buyers are expanding beyond pilots to broader platform choices.

Imagine this: it’s the middle of a busy workday, and you’re drowning in articles, videos, and reports, all demanding your attention. You’ve bookmarked tabs, scribbled notes, and promised yourself ...

Executives are laser-focused on optimizing their most valuable assets – people, intellectual property, and proprietary technology. But many overlook one asset that has the power to drive revenue, ...