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RESTON, Va.--(BUSINESS WIRE)--A suite of knowledge management solutions developed by Summit Technologies, Inc. for the U.S. Army Combined Arms Support Command (CASCOM) at Fort Lee, VA is responsible ...

In the rapidly evolving landscape of healthcare technology, ensuring patient safety remains a paramount concern. By harnessing innovative technologies such as AI, data analytics and digital health ...

As artificial intelligence (AI) continues its meteoric rise, the role of knowledge management (KM) in contact centers is gaining prominence like never before. Knowledge and knowledge management ...

Building, collecting, transferring, sharing, preserving, maintaining and utilizing knowledge is essential to developing and keeping the necessary technical expertise and competences required for ...

Ashok, CEO of UnfoldLabs, is an innovation veteran who believes in making the world a better place with futuristic technology products. The global market for knowledge management (KM) was worth $381.5 ...

Machine learning (ML) and deep learning (DL) as two well-known methods of artificial intelligence (AI) have emerged as powerful tools in extracting insights and patterns from vast amounts of data. In ...

A recent Bloomberg Businessweek survey of midsized to large companies revealed that "delivering a great customer experience" has become the new corporate imperative, with 80 percent of respondents ...