Over half of U.S. adults are using large language models (LLMs)—such as ChatGPT, Gemini and Copilot—in some capacity. Whether ...

Large language models turned natural language into a programmable interface, but they still struggle when the world stops ...

New research suggests AI chatbots can generate responses people rate as more empathetic than humans, raising questions about emotional intelligence in machines.

RIT and Georgia Tech artificial intelligence experts have developed a framework to test hallucinations on ChatGPT, Gemini, ...

Today’s “large language models” like ChatGPT don’t have the training to act in users’ best interest, but an MIT professor ...

CX software provider Genesys unveiled Genesys Cloud Agentic Virtual Agent, positioning it as the industry’s first agent built on LAMs.

Popular large language models (LLMs) are unable to provide reliable information about key public services such as health, taxes and benefits, the Open Data Institute (ODI) has found.

Studies in Rwanda and Pakistan reveal real-world utility of chatbots in underfunded clinics, and not just in benchmark tests.

A large study examining the use of AI chatbots for medical advice found that people using large language models did not make ...

By Priyanjana Pramanik, MSc. Despite near-perfect exam scores, large language models falter when real people rely on them for ...

Large language models power everyday tools and reshape modern digital work.Beginner and advanced books together create a ...