A month ago, we reported on the state of the multichannel customer experience. Despite brands' ability to create a presence across mobile, social and desktop channels, a Zendesk survey found that a ...

DigitalOcean is warning customers that a recent MailChimp security breach exposed the email addresses of some customers, with a small number receiving unauthorized password resets. The company says ...

MailChimp has long offered its users an easy way to manage and run their email marketing campaigns. Now, for the first time in its long history, the company is going beyond email marketing with the ...