It usually starts out strong: An employer knows what he needs, hires the person he wants, and the two set off on what they hope is a mutually beneficial professional relationship. Then, as often ...

At its core business process management is the administrative activities aimed at (1) defining a process, (2) establishing responsibilities, (3) evaluating process performance and (4) identifying ...

In 1916, a French coal mine director named Henri Fayol wrote a book entitled "Administration Industrielle et Generale," which set forth five distinct functions of managing that Fayol insisted were ...

Despite the fact that the concept of management by objectives (MBO) has by this time become an integral part of the managerial process, the typical MBO effort perpetuates and intensifies hostility, ...

Different environments require different management strategies. A professional sports team needs coaching from the sidelines; a squad of soldiers needs a sergeant who’s deep in the trenches. The same ...