One Marriott front desk employee is giving customers a look behind the curtain by showing how the computer system that facilitates the making and changing of reservations and check in works. In a ...

Marriott International launched a mobile check-in app for its smartphone-toting Marriott Rewards subscribers. The free app lets users process their check-in the afternoon before their arrival, then ...

Marriott International has begun testing a mobile, wireless check-in process at the Redmond (Wash.) Marriott Town Center. The system, developed by Intel Solution Services, enables guests with ...

Desk clerks are poised to become the latest coronavirus casualty at some Marriott hotels. The world’s biggest hotel chain said it is testing automated kiosks equipped with touch screens that can check ...