Learn about the direction performance management is heading and how the most effective trends can help manage your team.

In the future of work, performance management will need to adapt in order to keep up with the changing workforce. With so many developments happening, such as the increase in contract and freelance ...

Few subjects are more widely discussed and more misunderstood than performance management. Today, with the demand for qualified people higher than ever before, the impact of performance management has ...

I was impressed with the analysis and recommendation offered in a recent book, “Trust the Plan: Demand Management For Business Leaders,” by Greg Spira. Greg brings a wealth of experience based on his ...

One critical question that I had contended with for sometime as a public service institutional reformer is, why it has been so very difficult to institute performance-oriented values and systems (PMS) ...

Change management initiatives can be measured through some selected metrics to gauge their efficacy. Working in conjunction ...

Service industries often rely on exceptional customer service to ensure strong operations and to attract repeat business. Continually setting goals and measuring performance in these key areas helps ...

Why do we spend millions on performance management systems that everyone—managers, employees, and executives—openly admits are broken? The answer is uncomfortable but simple. We’ve designed these ...