Millions Invested in ERP Training Videos Become Inaccessible Knowledge Assets, Forcing Consultancies to Re-Record Same ...

Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and ...

Here's a look at how the cloud leaders stack up, the hybrid market, and the SaaS players that run your company as well as their latest strategic moves. Read now Microsoft is still on track to deliver ...

MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the workforce performance company, today announced that Calabrio Workforce Management (WFM) now interoperates with Microsoft Dynamics 365 Contact Center. This ...

BOSTON — June 12, 2006 — At the Tech•Ed 2006 conference, Microsoft Corp. today announced the general availability of Microsoft Dynamics™ AX 4.0, an adaptable, global business-management solution that ...

Enables businesses to meet customer expectations by improving their omnichannel buying experience and supply chain efficiency using AI and machine learning New Delhi, November,10 2021: Microsoft India ...

Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

Gary Regan, Chief Operating Officer at DAC Systems. (Image: Supplied) In today's unpredictable supply chain environment, manufacturers are struggling with issues such as erratic demand, labour ...

Microsoft has acquired Parature, a customer service SaaS provider, for $100 million, according to sources close to the deal. The Parature acquisition gives Microsoft Dynamics, its CRM platform, a ...