Shelby Brown (she/her/hers) is an editor for CNET's services team. She covers tips and tricks for apps, operating systems and devices, as well as mobile gaming and Apple Arcade news. Shelby also ...

An unresponsive touch screen on an Android phone or any smartphone for that matter could be just a result of a minor software-related issue or a serious hardware problem involving the screen itself.

Are you having problems with the responsiveness of your touchscreen on your iPhone or iPod Touch? Apple has detailed the symptoms and offers suggestions on how to test it and what to do to get it ...