Companies aren’t just shrinking products, they’re shrinking service too — less housekeeping, weaker rewards, and more chatbots for the same (or higher) price Hotels, customer support, and loyalty ...

Forbes contributors publish independent expert analyses and insights. Kim Elsesser covers issues that impact women in the workplace. A new study finds women's scientific papers are cited less in ...

Blame AI.

Edward Bernays unleashed a powerful force on the world when he unlocked the secrets of modern marketing. As far back as the 1920s, marketing professionals have been capitalizing on emotions, and these ...

Americans trust each other less than they did a few decades ago. The share of adults who said “most people can be trusted” declined from 46% in 1972 to 34% in 2018, according to the General Social ...

With Thanksgiving a week away, slightly more voters say they have a greater sense of gratitude this year, although the biggest share says they have just as much to be thankful for as last year.

Discovering that a colleague with the same job title is earning more than you is never fun, though it is quite common. According to a global survey of 1,850 workers by résumé building platform ...

A study in JAMA says young women, age 18 to 25, are binge drinking slightly more than men the same age. The good news: Drinking is down for both young men and women compared to earlier generations.

Senior Lecturer in Clinical Exercise Physiology, University of East London Exercise is like medicine for the heart, and just like with medication, you need the right “dose” for it to be effective. But ...

In an experiment last year at the Massachusetts Institute of Technology, more than fifty students from universities around Boston were split into three groups and asked to write SAT-style essays in ...