SINGAPORE, Dec. 08, 2025 (GLOBE NEWSWIRE) -- EngageLab, a global leader in AI-powered omnichannel customer engagement and marketing technology, officially launches its new AI-driven customer service ...

Companies, across a variety of industries, are increasingly taking a multi-channel approach to core product and service ddelivery. While a company-owned website or app often remains the primary way ...

DUBAI -- Sahm Technologies, the IT subsidiary of Emaar Group, has entered into a partnership with US-based Talisma Corporation, which provides multi-channel customer relationship management (CRM) ...

It’s no secret that today’s consumers expect good customer experiences. And personalization is at the core of positive CX. Though powered by multi-channel marketing platforms, digital asset management ...

When I ask retail CIOs about the greatest challenges associated with current store operations and technologies, multi-channel customer interaction ― or lack thereof ― consistently tops the list. Today ...