jdpower

Wireless Network Quality Improvements Necessary as Customer Demands Grow, JD Power Finds

TROY, Mich.: 16 Jan. 2025 — The average time wireless customers have spent on their device has increased 40 minutes compared to the first half of 2024, according to the JD Power 2025 U.S. Wireless ...
jdpower

Wireless Network Quality Continues to Drive Competition as Customer Demands Grow, JD Power Finds

TROY, Mich.: 15 Jan. 2026 — The U.S. wireless network continues to deliver strong performance and consistency across providers, with the industry reporting just 9 problems per 100 uses (PP100) or ...