The company is blocking the use of non-HP ink with a ‘security’ update that’s meant to ‘protect the quality’ of customer experience. The company is blocking the use of non-HP ink with a ‘security’ ...

Hewlett Packard (HP) is once again causing its printer customers angst, as it is found a new firmware update locks out the use of third-party ink. The news comes just days after HP's Instant Ink ...

For inkjet printers that maintain their profit structure by keeping the price of genuine ink high, users often express dissatisfaction with the high price of the ink. Some of the inkjet printers sold ...

A problem for people who use inkjet printers is that the price of genuine ink is too high, and many people use third-party ink to reduce costs. A lawsuit has been filed (PDF file) seeking invalidation ...

123inkt, a Dutch reseller of printer ink cartridges, has accused HP of intentionally sabotaging non-HP ink cartridges via a failure date, pre-programmed in the firmware of some HP laser ink printers.

HP has generated a massive backlash from the community following the latest software update for the printers, according to Ars Technica. Some users are complaining that they could no longer use ...

HP printer owners forced to use HP ink and toner cartridges in Europe will receive compensation from the vendor for not adequately informing them about the limitations of the devices they bought. The ...

HP customers are showing frustration online as the vendor continues to use firmware updates to discourage or, as users report, outright block the use of non-HP-brand ink cartridges in HP printers. HP ...