Invest in your people to create loyalty and culture. If you want your company to scale smoothly, create a process to hire ...

Prioritizing your onboarding process will help ensure customers begin successfully, obtain a clear understanding of how your service or product works, and build a relationship of trust with your ...

Onboarding success rate—how quickly your customers meet key milestones when they begin using your product or service—is one ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Brad Rosenfeld The role ...

Use this AI workflow to easily onboard new hires and provide them with all the SOPs, policies, and FAQs they need, without getting pinged on Slack every five minutes.

Opinions expressed by Entrepreneur contributors are their own. Most companies know that onboarding is an important part of the hiring process, but many still underestimate just how vital it is that ...

Sacramento, Calif.-based Sutter Health is working to streamline the physician onboarding process to ensure newly hired clinicians feel prepared, connected and supported from day one. Over the past two ...

DEAR READERS: In spite of high unemployment numbers, companies are hiring during the pandemic. That good news presents a new challenge for hiring managers and their hires alike: how to make sure the ...

The old saying, “You only get one chance to make a first impression” doesn’t just apply to first dates. It’s an important truth for companies in any industry to consider as they craft their onboarding ...

Companies can never get stagnant on improving their customer experience. Yet too often, good customer service may focus solely on having more positive face-to-face interactions instead of addressing ...