"Utility call centers are under constant pressure to handle heavy call volume and provide the fast, accurate service and experiences customers expect, but they have lacked the real-time tools required ...
Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Oracle Corp., the software giant known for its database technology, is ...
Oracle has unveiled new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, better understand customer ...
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