Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Oklahoma City, Oklahoma-based call center software vendor Amcat's new soft IP-PBX was designed to operate with and broaden the capabilities of the firm's Contact Center Suite TM product. This gives ...

XIAMEN, China, Feb. 26, 2025 /PRNewswire/ -- Yeastar, a global leader in Unified Communications solutions, today launched its Outbound Call Center module for the P-Series Phone System Software Edition ...

Aspect Software has announced it is supporting the emerging open source Internet protocol for PBX (private branch exchange) — the Asterisk Business Edition — with a software package that includes the ...

Today's call centers offer businesses a wealth of valuable features to help answer customers' calls faster and provide efficient customer service. They route incoming callers to the right person ...

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

The best call center software is RingCentral, providing omnichannel functionality, helpful project management tools, and a range of advanced features like interactive voice response (IVR). RingCentral ...