A man has been left emotionally drained "at the highest level" after Parcelforce lost a £5,500 package containing his grandfather's ashes - and now won't fully compensate him. In fact the parcel ...
Royal Mail’s Parcelforce Worldwide division and a reseller of its business parcel delivery services – the SaleGroup, which trades as Despatch Bay – have admitted being part of an illegal ...
With Christmas the busiest time of year for the postal service, customers have strict deadlines to meet if they want to make sure their parcels end up under the tree on time. But even with the clear ...